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Apprenticeships are the best way to get your foot in the door of any career you want to pursue, by offering a paying job, years of experience in that industry, and the training required to become qualified in nearly any career possible. With constant improvements and support from the government, the range of careers that can be pursued through apprenticeships is always growing and opening gateways for you to kick start your career. Browse WANNABE to find an apprenticeship to suit you, and apply directly.

 

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What is an apprenticeship?

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Success Stories

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Recent Apprenticeship Vacancies

Organisation NameCloudyGroup

Job Title1st Line Technical Support Apprentice

About the Organisation

CloudyIT forms part of CloudyGroup, a digital solutions agency offering IT support, creative design, web hosting and telecommunications. The Group plans to grow substantially over the next five years and we are looking for individuals to grow with the business. Additional training will be given as required. CloudyGroup utilise the industry leading ITSM platform for its service delivery and operate from a Tier 4 Data Centre. We work with clients spanning many industries in both the private and public sectors.

Job Description

This exciting role is for an ambitious young person who has a hunger to rapidly develop new skills, technical knowledge, and an understanding of service delivery to provide a springboard for a successful IT career. This is an exciting, dynamic role at a company that values initiative and believes in helping and encouraging our employees to grow and advance their career opportunities.

* Providing end user, cloud and infrastructure support

* Core technologies; Office 365, Windows Server, Azure AD,

* Working with senior engineers on escalated tickets.

* Delivering exceptional levels of customer satisfaction

* Work with the team to help grow our business

* Service desk and desktop support functions as a first point of contact

* Creating and maintaining documentation.

* Support server Builds

* Installing and upgrading software

* Updating and maintaining records on the help desk system

Contact NameCloudyGroup

Office Location and Full Address

Buckinghamshire

Telephone Number01280 814684

Email AddressEmail hidden; Javascript is required.

Company Websitecloudyit.co.uk

Future Prospects/Career Interests

We recognise that our staff are our business – and that a happy, motivated team is key to our success. We offer a range of benefits to staff including:

* The opportunity to attend training days and courses with our technology partners

* Regular social events and activities

Skills required for this role:


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