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Recent Apprenticeship Vacancies
Job TitleTechnical Operations Apprentice
The role will support engineers/3rd line level support of web applications and associated infrastructure that CIPHR uses to deliver services to it’s customers. Working alongside other apprentices and senior team members who will provide support and development, the role is responsible for helping to ensure that new software CIPHR has developed is deployed and configured correctly always working to customer deadlines. Also collaboratively working across functions to deliver and support CIPHR’s services.
Your duties and responsibilities in this role will consist of:
* To respond to SaaS support related tickets in an efficient, professional and timely manner
* Strive to become proficient in the supporting all aspects of the SaaS environment including the software installed in it
* Proactively evaluate quicker ways to achieve tasks using technical solutions whilst maintaining a high standard of work
* Work on projects alongside senior members of the team to achieve time sensitive client focussed goals
* Create clearly worded documentation, guidance and notes as appropriate to the work being delivered and the audience receiving it
Office Location and Full Address